Managing Roamix Notification Preferences
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Roamix gives you full control over which notifications you receive — from data usage alerts to promotional emails. You can adjust everything from your account settings, and unsubscribe from marketing emails at any time without affecting important transactional messages.
What Notifications Does Roamix Send?
Roamix notifications fall into two categories:
Transactional (important — always sent):
- Order confirmation after purchase
- eSIM installation instructions
- Data usage alert at 80% remaining
- Data usage alert at 100% (data exhausted)
- Plan expiry reminder (24 hours before expiry)
- Refund or billing notifications
Promotional (optional — can be turned off):
- Travel tips and destination guides
- New plan announcements
- Special offers and discounts
How to Manage Email Notifications
- Log in to roamix.app
- Go to Profile → Settings → Notifications
- Under "Email Preferences", toggle each email type on or off
- Click "Save Preferences"
You can disable promotional emails here without affecting transactional emails like order confirmations and data alerts.
How to Manage Push Notifications
Push notifications require the Roamix app on iOS or Android:
- Open the Roamix app
- Go to Profile → Settings → Notifications
- Toggle individual push notification types on or off
- Click "Save"
You also need to make sure Roamix has notification permission at the device level:
- iPhone: Settings → Roamix → Notifications → Allow Notifications
- Android: Settings → Apps → Roamix → Notifications → toggle on
Both settings need to be enabled for push notifications to reach you.
Recommended Settings for Travelers
When you're abroad, these are the most useful notifications to keep active:
| Notification | Recommendation |
|---|---|
| Data usage alert at 80% | Keep ON — gives you time to plan or top up |
| Data exhausted alert | Keep ON — so you're never caught off-guard |
| Plan expiry reminder | Keep ON — useful for multi-week trips |
| Order confirmations | Always sent — cannot be disabled |
| Travel tips emails | Your preference |
| Promotional offers | Your preference |
The data usage alerts in particular are worth keeping on — they're the most actionable notifications Roamix sends, and the ones travelers find most useful.
Unsubscribe from Marketing Emails
Every promotional email from Roamix includes an "Unsubscribe" link in the footer. Clicking it immediately removes you from all marketing lists. This does not affect transactional emails — you'll still receive order confirmations, data alerts, and other important account messages, as these are necessary for the service to function.
If you want to re-subscribe to marketing emails in the future, go to Profile → Settings → Notifications and toggle them back on.
Frequently Asked Questions
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