Motorola Moto G Power & Stylus 5G

The Moto G Power 5G and Moto G Stylus 5G are North American devices sold primarily through Metro by T-Mobile, Cricket, and Verizon. eSIM was added with the 2024 generation — the 2023 models do not have eSIM hardware. Carrier lock is the most common issue: Metro and Cricket enforce 6-12 month lock periods.

Key Takeaways

• 2024 and 2025 Power/Stylus: eSIM supported.
• 2023 Power/Stylus: NO eSIM hardware.
• US carrier-branded models often locked for 6-12 months.
• Activation: Settings → Network & internet → SIMs → + → Download a SIM instead.

Does the Moto G Power & Stylus Support eSIM?

Yes — 2024 generation and later only. The 2023 Moto G Power 5G and 2023 Moto G Stylus 5G do not have eSIM hardware. Confirm your model year at Settings → About phone before purchasing an eSIM.

US carrier lock: These phones are heavily sold through Metro by T-Mobile and Cricket. Both carriers lock devices for 6-12 months from purchase. Contact your carrier to check lock status and request an unlock before attempting eSIM installation.

Motorola Moto G Models and eSIM Compatibility

How to Activate eSIM on Moto G Power or Stylus

Setting up your Roamix eSIM requires a stable Wi-Fi connection:

1. Open Settings.
2. Tap Network & internet.
3. Tap SIMs.
4. Select Add SIM or the + (plus) icon.
5. Tap Download a SIM instead.
6. Scan the QR code provided by Roamix.
7. Follow the on-screen prompts to download the profile.
8. Set the Roamix eSIM as your preferred data SIM.
9. Turn on Data Roaming for the Roamix line in its settings.

Troubleshooting Moto G Power & Stylus eSIM

"Download a SIM instead" option missing: Carrier lock is the most common cause. Metro by T-Mobile and Cricket lock devices for 6-12 months. Contact your carrier to request unlock. Also check if your model is the 2023 version — that model has no eSIM hardware.

eSIM installed but no data abroad: Settings → Network & internet → SIMs → select Roamix eSIM → set as default data SIM → enable Data Roaming. Toggle Airplane Mode on/off.

QR code scan fails: Must be on Wi-Fi. QR code is single-use — contact Roamix support for a replacement. Use "Enter code manually" with SM-DP+ address as fallback.

"eSIM not supported on this device": You have the 2023 model without eSIM hardware, or a regional variant that does not include eSIM. Check Settings → About phone for the exact model year.