Infinix Note Series
Recent Infinix Note models — including the Note 40 Pro+ 5G — feature built-in eSIM support for flexible global connectivity. Learn how to activate Roamix for your Infinix.
- eSIM slots1
- Physical SIMYes
- eSIM-onlyNo
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The Infinix Note 40 Pro+ 5G is the only Note series model with eSIM hardware. The standard Note 40, Note 40 Pro, and all earlier Note models use dual physical SIM only. Infinix is primarily distributed in Africa, Southeast Asia, and the Middle East.
Key Takeaways
- Note 40 Pro+ 5G only: eSIM supported.
- Standard Note 40, Note 40 Pro, Hot series, Smart series: NO eSIM hardware.
- Sold primarily in Africa, Southeast Asia, Middle East.
- One eSIM active alongside physical nano-SIM.
Does the Infinix Note Series Support eSIM?
Only the Note 40 Pro+ 5G. The "Pro+" and "5G" designations are both required to identify the eSIM-capable variant. The standard Note 40 and Note 40 Pro do not have eSIM hardware. Confirm your exact model before purchasing an eSIM — the models look similar but have different internal hardware.
Infinix Models and eSIM Compatibility
| Model | eSIM Slots | Physical SIM | eSIM-Only | Released |
|---|---|---|---|---|
| Infinix Note 40 Pro+ 5G | 1 | Yes | No | 2024 |
How to Activate eSIM on Infinix Smartphones
- Open Settings.
- Tap SIM & network settings.
- Tap SIM management.
- Tap Add eSIM.
- Select Scan QR code.
- Scan the Roamix QR code received via email.
- Follow the on-screen prompts to complete the installation.
- Set the Roamix eSIM as your preferred data SIM.
- Turn on Data Roaming in the settings for the Roamix line.
Troubleshooting Infinix Note eSIM
"Add eSIM" option not visible: Either your model does not support eSIM (standard Note 40, Note 40 Pro) or the device is carrier-locked. Only the Note 40 Pro+ 5G has eSIM. Check Settings → About phone → Model to confirm the exact variant.
eSIM installed but no data abroad: Settings → SIM & network settings → SIM management → select Roamix eSIM → set as default data SIM → enable Data Roaming. Toggle Airplane Mode on/off.
QR code scan fails: Must be on Wi-Fi. QR code is single-use — contact Roamix support for replacement. Use manual SM-DP+ entry as fallback.
"eSIM not supported": Confirms your Infinix model does not have eSIM hardware — not fixable by software update.
Infinix Note Series eSIM — Frequently Asked Questions
Does the Infinix Note 40 Pro+ 5G have eSIM?
Yes. The Note 40 Pro+ 5G supports eSIM — but the standard Note 40 and Note 40 Pro (without the 5G Pro+ designation) do not have eSIM hardware. Confirm your exact model at Settings → About phone before purchasing.
Does the standard Infinix Note 40 have eSIM?
No. eSIM on the Note 40 series is limited to the Pro+ 5G variant. The standard Note 40 and Note 40 Pro have dual physical SIM only — no eSIM hardware is present.
How to activate eSIM on Infinix Note 40 Pro+?
Settings → SIM & network settings → SIM management → Add eSIM → Scan QR code. Must be on Wi-Fi. If Add eSIM is absent, confirm you have the Pro+ 5G model — not the standard Note 40.
Why is there no Add eSIM option on my Infinix?
Most Infinix models do not support eSIM — only the Pro+ 5G flagship does. If you have a standard Note 40, Hot series, or Smart series device, eSIM is not available. Check Settings → About phone to confirm your model.